Home | Terms & Conditions
Please read the following terms and
conditions carefully before registering, accessing, browsing, downloading or
using the site. By accessing or using the site or by availing the service, you
agree to be bound by these terms and conditions set forth below including any
additional guidelines and future modifications. If at any time you do not agree
to these terms and conditions or do not wish to be bound by these terms and
conditions, you may not access or use the site and immediately terminate your
use of the services.
Your Agreement to these Terms and
Conditions of Service
The Terms and Conditions (as may be amended
from time to time, the "Agreement “is a legal contract between you, an
individual customer, member, user, or beneficiary of this service of at least
18 years of age ("You"), and Roshani Multi Recharge .having its
registered office at IMDAD katni Madhya Pradesh katni 483501. Roshani Multi
Recharge is a platform owned by the owner of the website Roshani Multi Recharge.COM
Roshani Multi Recharge mobile application, Roshani Multi Recharge WAP site
(Collectively referred to as " Roshani Multi Recharge") hence all the
rights, benefits, liabilities & obligations under the following terms &
conditions shall accrue to the benefit of Roshani Multi Recharge. (together
with its subsidiaries and other affiliates, "us", "we",
"Roshani Multi Recharge" or "Roshani Multi Recharge"),
regarding Your use of our prepaid mobile/DTH recharge purchasing services
(known as "Service") to purchase prepaid mobile/DTH recharge (known
as "Recharge") and related Services. The www. Roshani Multi Recharge
website (known as the "Site") and Service is subject to your
compliance with the terms and conditions set forth below including all
exhibits. Roshani Multi Recharge reserves the right, at its sole discretion, to
revise, add or delete portions of these terms and conditions any time without
further notice. You shall re-visit the "Terms & Conditions" link
from time to time to stay abreast of any changes that the "Site" may
introduce. The services hereunder are offered by Roshani Multi Recharge,
located at: katni Madhya Pradesh katni 483501.
ELIGIBILITY
The services are not available to the
person under the age of 14 or anyone previously suspended or removed from the
services by Roshani Multi Recharge. By accepting these Terms & Conditions
or by otherwise using the Services or the Site, you represent that You are at
least 18 years of age and have not been previously suspended or removed from
the Services. You represent and warrant that you have the right, authority, and
capacity to enter this Agreement and to abide by all of the terms and
conditions of it. You shall not impersonate any person or entity or falsely
state or otherwise misrepresent identity, age or affiliation with any person or
entity.
COUPON REDEMPTION
Coupon redemption is purely subjected to
standard and specified terms and conditions mentioned by the respective
retailer. Coupons are issued on behalf of the respective retailer.
Hence, any damages, injuries, losses
incurred by the user’s end by using the coupon is not the responsibility of Roshani
Multi Recharge.
BILL PAYMENTS
In order to use the Service, you may need
to obtain access to the World Wide Web, either directly or through devices that
access web-based content, and pay any service fees associated with such access.
In addition, you must have all equipment necessary to make such connection to
the World Wide Web, including a computer and modem or other access device.
Roshani Multi Recharge and/or the Roshani
Multi Recharge Business Partner reserve the right to charge and recover the
fees from the User for availing the Services. These changes shall be effective
from the time they are posted on to the Roshani Multi Recharge Website or over
the Roshani Multi Recharge Business Partner channel through which you are
availing the Service. You are bound by such revisions and should therefore
visit the Roshani Multi Recharge Website or check with the Roshani Multi
Recharge Business Partner channel through which you are availing the Service to
review the current fees from time to time.
In the event that you stop or seek a
reversal of the Payment Instructions as may have been submitted, Roshani Multi
Recharge shall be entitled to charge and recover you and you shall be liable to
pay such charges to the Bill Payment Service as maybe decided by Roshani Multi
Recharge. These charges shall be charged on to your designated Payment Account
or in any other manner as decided by Roshani Multi Recharge. Roshani Multi
Recharge offers a convenient and secure way to make payments towards identified
Biller(s) using a valid Payment Account.
Depending upon the Roshani Multi Recharge Business
Partner through whom the Service is availed by you
(i) the specific features of the Service
may differ
(ii) the number of Billers available over
the Service can differ
(iii) the type and range of Payment
Accounts that can be used to issue a Payment Instructions can differ and (iv)
the modes/devices over which the Service can be accessed can differ; and
(v) the charges, fees for availing the
Service or any aspect of the Service can differ. Specific details related to
these aspects would be available with the Roshani Multi Recharge Business
Partner or the channel over which the Service is being availed. From time to
time, Roshani Multi Recharge, at its sole discretion, add to or delete from
such list of Billers or types of Payment Accounts that can be used in respect
of making payments to a Biller.
In any event (i) the type and range of
Payment Accounts that can be used for making payments may differ for each
Biller depending on Biller specifications
(ii) there may be an additional fees/charge
when using certain types of Payment Accounts in respect of a Biller; and
(iii) the terms upon which a payment can be
made to a Biller can differ depending on whether a Card or a Bank Account is
used to issue the Payment Instruction. Further depending on the specific
facilities allowed through an Roshani Multi Recharge Business Partner, payments
to a Biller can be made either
(a) by issuing a Payment Instruction for an
online debit/charge to a Payment Account; or (b) by scheduling an automated
debit to a Payment Account; or (c) by issuing a Payment instruction for an
online debit/charge to the Roshani Multi Recharge wallet.
While using the Bill Payment Service, you
agree to:
(a) Provide true, accurate, current and
complete information about yourself ("Registration Data"), Your
Payment Account details ("Payment Data"), Your Biller details
("Biller Data") and
(b) Maintain and promptly update the
Registration Data, Payment Data and Biller Data to keep it true, accurate,
current and complete. If you provide any information that is untrue,
inaccurate, not current or incomplete, or Roshani Multi Recharge has reasonable
grounds to suspect that such information is untrue, inaccurate, not current or
incomplete, Roshani Multi Recharge has the right to suspend or terminate your
account and refuse any and all current or future use of the Service (or any
portion thereof). The term biller includes telecom operators.
Roshani Multi Recharge assumes no
responsibility and shall incur no liability if it is unable to effect any
Payment Instruction(s) on the Payment Date owing to any one or more of the
following circumstances:
If the Payment Instruction(s) issued by you
is/are incomplete, inaccurate, and invalid or delayed.
If the Payment Account has insufficient
funds/limits to cover for the amount as mentioned in the Payment Instruction(s)
If the funds available in the Payment
Account are under any encumbrance or charge
If your Bank or the NCC refuses or delays
honouring the Payment Instruction(s)
If payment is not processed by biller upon
receipt.
Circumstances beyond the control of Roshani
Multi Recharge (including, but not limited to, fire, flood, natural disasters,
bank strikes, power failure, systems failure like computer or telephone lines
breakdown due to an unforeseeable cause or interference from an outside force)
In case the bill payment is not effected for any reason, you will be intimated
about the failed payment by an e- mail. [email protected]
PROHIBITED CONDUCT
By using the Services, you agree not to:
Use the Services for any purposes other
than to Purchase Recharge of Telco’s and/or to access the Services in
accordance with these Terms and Conditions and as such services are offered by Roshani
Multi Recharge.
Impersonate any person or entity, falsely
claim or otherwise misrepresent an affiliation with any person or entity, or
access the accounts of others without permission, forge another persons'
digital signature, misrepresent the source, identity, or content of information
transmitted via the Services, perform any other similar fraudulent activity or
otherwise purchase Recharge with what we reasonably believe to be potentially
fraudulent funds.
Infringe our or any third party's
intellectual property rights, rights of publicity or privacy.
Use the Services if You are under the age
of eighteen (18) without a parental sponsor or in any event use the Services if
You are under the age of fourteen (14) years old even with a parental sponsor
and in accordance with applicable law.
Post or transmit any message which is
libellous, defamatory or which discloses private or personal matters concerning
any person.
Post or transmit any message, data, image
or program which is pornographic in nature.
Refuse to cooperate in an investigation or
provide confirmation of your identity or any other information you provide to Roshani
Multi Recharge.
Remove, circumvent, disable, damage or
otherwise interfere with security-related features of the Services and the Site
or features that enforce limitations on the use of the Services.
Reverse engineer, decompile, disassemble or
otherwise attempt to discover the source code of the Services or any part
thereof, except and only to the extent that such prohibition is expressly
prohibited by applicable law not withstanding this limitation.
Use the Services in any manner that could
damage, disable, overburden, or impair it, including without limitation, using
the Services in an automated manner.
Modify, adapt, translate or create
derivative works based upon the Services and the Site or any part thereof,
except and only to the extent that such prohibition is expressly prohibited by
applicable law not withstanding this limitation.
Intentionally interfere with or damage
operation of the Services or any other user's enjoyment of it, by any means,
including uploading or otherwise disseminating viruses, adware, spyware, worms
or other malicious code or file with contaminating or destructive features.
Use any robot, spider, other automatic
device, or manual process to monitor or copy the Site without prior written
permission.
Interfere or disrupt this Site or networks
connected to this Site.
Take any action that imposes an
unreasonably or disproportionately large load on our infrastructure / network.
Use any device, software or routine to
bypass the Site's robot exclusion headers, interfere or attempt to interfere,
with the Services.
Forge headers or manipulate identifiers or
other data in order to disguise the origin of any content transmitted through
our Site or to manipulate your presence on our Site.
Sell the Services, information, or software
associated with or derived from it.
Use the facilities and capabilities of the
Site to conduct any activity or solicit the performance of any illegal activity
or other activity which infringes the rights of others.
Breach this Agreement or any other Roshani
Multi Recharge agreement or policy.
Provide false, inaccurate or misleading
information.
Use the Site to collect or obtain personal
information, including without limitation, financial information, about other
users of the Site.
Purchase Recharge with what Roshani Multi
Recharge reasonably believes to be potentially fraudulent funds.
Use the Services in a manner that results
in or may result in complaints, disputes, reversals, chargeback’s, fees, fines,
penalties and other liability to Roshani Multi Recharge, a third party or you.
Use the Services in a manner that Roshani
Multi Recharge or any payment card network reasonably believe to be an abuse of
the payment card system or a violation of payment card network rules.
Take any action that may cause Roshani
Multi Recharge to lose any of the Services from its service providers, Telco’s,
payment processors or other suppliers.
Send automated request of any kind to the
Site's system without express permission in advance from Roshani Multi Recharge.
PRIVACY POLICY & INFORMATION USAGE
We respect your privacy at Roshani Multi
Recharge and value your trust. Kindly read our Privacy Policy carefully for
information related to our collection, use and disclosure of your personal
information. The Privacy Policy is incorporated by reference in this Agreement.
Use of the M Roshani Multi Recharge website, WAP site and applications and/or
its services constitutes acceptance of the Privacy Policy. For more information
check our detailed Privacy Policy.
ACCOUNT PASSWORDS AND REGISTRATION
You agree that the information you provide
to Roshani Multi Recharge on registration and at all other times, including
payment, will be true, accurate, current and complete. You also agree that you
will ensure that this information is kept accurate and up-to-date at all times.
If you have reason to believe that your account is no longer secure (e.g., in
the event of a loss, theft or unauthorized disclosure or use of your account
ID, PIN, Password, or any credit, debit or prepaid cash card number or net
banking login/password, if applicable), then you agree to immediately notify Roshani
Multi Recharge and identify Roshani Multi Recharge from any liabilities that
may arise from the misuse of Your Account.
USERNAMES AND PASSWORD
Your mobile number is a username that will
identify your account and thereby all of your transactions and account related
activity on Roshani Multi Recharge. Each user can choose a valid mobile number
which can be edited later only by sending a request by an e-mail to us.
We encourage you to choose a strong
password to protect your account. We recommend the use of upper and lower-case
letters, inclusion of one or more numerical digits and/or inclusion of special
characters, e.g. @, #, $ etc. It is advised that you do not share your password
with anyone or write it down. Make sure you sign out before leaving a computer
unattended. Roshani Multi Recharge never, under any circumstances, asks for
your account password.
BILLING AND PAYMENT
Roshani Multi Recharge may in future
provide a detailed billing summary in the format of its choice, which may
change from time to time. This summary may be found by logging into your
account (if you have registered and created an account) on the Mobile App &
WEB App. All charges will be automatically placed to your credit card, debit
card, prepaid Roshani Multi Recharge Top-up or net banking account for the
amount of Recharge successfully purchased at the time of purchase. No
additional notice or consent will be required for charging Service use to your
credit card, debit card, prepaid Roshani Multi Recharge Top-up or net banking
account. The merchant’s name “IMDAD katni Madhya Pradesh katni 483501"
will appear on your credit card statement for purchase of Recharge or any
additional paid services you may use from Roshani Multi Recharge.
THIRD PARTY SITES, PRODUCTS AND SERVICES;
LINKS
The Services and/or the Site may include
links or references to other web sites or services solely as a convenience to
users ("Reference Sites"). Roshani Multi Recharge does not endorse
any such Reference Sites or the information, materials, products, or services
contained on or accessible through Reference Sites. In addition, your
correspondence or business dealings with, or participation in promotions of,
advertisers found on or through the Services and/or the Site are solely between
you and such entity. Access and use of reference sites, including the
information, materials, products and services on or available through reference
sites is solely at your own risk.
TERMINATION; AGREEMENT VIOLATIONS
You agree that Roshani Multi Recharge, in
its sole discretion, for any or no reason, and without penalty, may suspend or
terminate Your account (or any part thereof) or Your use of the Services and
remove and discard all or any part of Your account, Your user profile, or Your
recipient profile, at any time. Roshani Multi Recharge may also in its sole
discretion and at any time discontinue providing access to the Services, or any
part thereof, with or without notice. You agree that any termination of your
access to the Services or any account you may have or portion thereof may be
effected without prior notice, and you agree that Roshani Multi Recharge will
not be liable to you or any third party for any such termination. Any suspected
fraudulent, abusive or illegal activity may be referred to appropriate law
enforcement authorities. These remedies are in addition to any other remedies Roshani
Multi Recharge may have at law or in equity. Upon termination for any reason,
you agree to immediately stop using the Services.
LIMITATION OF LIABILITY AND DAMAGES
In no event will Roshani Multi Recharge or
its contractors, agents, licensors, partners or suppliers be liable to you for
any special, indirect, incidental, consequential, punitive, reliance, or
exemplary damages (including without limitation lost business opportunities,
lost revenues, or loss of anticipated profits or any other pecuniary or
non-pecuniary loss or damage of any nature whatsoever) arising out of or
relating to
(i) this agreement,
(ii) the services, the site or any
reference site, or
(iii) your use or inability to use the
services, the site (including any and all materials) or any reference sites,
even if Roshani Multi Recharge or a Roshani Multi Recharge authorized
representative has been advised of the possibility of such damages. In no event
will Roshani Multi Recharge or any of its contractors, directors, employees,
agents, third party partners, licensors or suppliers' total liability to You
for all damages, liabilities, losses, and causes of action arising out of or
relating to
(i) this Agreement,
(ii) the Services,
(iii) Your use or inability to use the
Services or the Site (including any and all Materials) or any Reference Sites,
or
(iv) any other interactions with Roshani
Multi Recharge, however caused and whether arising in contract, tort including
negligence, warranty or otherwise, exceed the amount paid by You, if any, for
using the portion of the Services or the Site giving rise to the cause of
action or One Thousand Rupees (Rs.1000), whichever is less. You acknowledge and
agree that Roshani Multi Recharge has offered its products and services, set
its prices, and entered into this agreement in reliance upon the warranty
disclaimers and the limitations of liability set forth herein, that the
warranty disclaimers and the limitations of liability set forth herein reflect
a reasonable and fair allocation of risk between you and Roshani Multi Recharge,
and that the warranty disclaimers and the limitations of liability set forth
herein form an essential basis of the bargain between you and Roshani Multi
Recharge. Roshani Multi Recharge would not be able to provide the services to
you on an economically reasonable basis without these limitations. Applicable
law may not allow the limitation or exclusion of liability or incidental or
consequential damages, so the above limitations or exclusions may not apply to
you. In such cases, Roshani Multi Recharge liability will be limited to the
fullest extent permitted by applicable law. This paragraph shall survive
termination of this Agreement.
INDEMNIFICATION
You agree to indemnify, save, and hold Roshani
Multi Recharge, its affiliates, contractors, employees, officers, directors,
agents and its third party suppliers, licensors, and partners harmless from any
and all claims, losses, damages, and liabilities, costs and expenses, including
without limitation legal fees and expenses, arising out of or related to Your
use or misuse of the Services or of the Site, any violation by You of this
Agreement, or any breach of the representations, warranties, and covenants made
by You herein. Roshani Multi Recharge reserves the right, at your expense, to
assume the exclusive defense and control of any matter for which you are
required to indemnify Roshani Multi Recharge, including rights to settle, and
You agree to cooperate with Roshani Multi Recharge’s defense and settlement of
these claims. Roshani Multi Recharge will use reasonable efforts to notify You
of any claim, action, or proceeding brought by a third party that is subject to
the foregoing indemnification upon becoming aware of it. This paragraph shall
survive termination of this Agreement.
DISCLAIMER; NO WARRANTIES
To the fullest extent permissible pursuant
to applicable law, Roshani Multi Recharge and its third-party partners,
licensors, and suppliers disclaim all warranties, statutory, express or
implied, including, but not limited to, implied warranties of merchantability,
fitness for a particular purpose, and non-infringement of proprietary rights.
No advice or information, whether oral or written, obtained by you from Roshani
Multi Recharge or through the services or the site will create any warranty not
expressly stated herein.
You expressly acknowledge that as used in
this section, the term "Roshani Multi Recharge" includes Roshani
Multi Recharge officers, directors, employees, shareholders, agents, licensors,
subcontractors and affiliated companies. You acknowledge that Roshani Multi
Recharge is a reseller and is not liable for any 3rd party (Telco’s &
suppliers) obligations due to rates, quality, and all other instances, whether
to any such Telco’s subscribers or otherwise. You expressly agree that use of
the services and the site is at your sole risk.
It is your responsibility to evaluate the
accuracy, completeness and usefulness of all opinions, advice, services,
merchandise and other information provided through the site or on the internet
generally.
We do not warrant that the service will be
uninterrupted or error-free or that defects in the site will be corrected. The
services and the site and any data, information, third party software,
reference sites, services, or software made available in conjunction with or
through the services and the site are provided on an "as is" and
"as available," "with all faults" basis and without
warranties or representations of any kind either express or implied. Roshani
Multi Recharge may charge a service fee of Rs. 99/- per day for the services
rendered in according to retailers sales. Roshani Multi Recharge, and its third
party suppliers, licensors, and partners do not warrant that the data, Roshani
Multi Recharge software, functions, or any other information offered on or
through the services, the site or any reference sites will be uninterrupted, or
free of errors, viruses or other harmful components and do not warrant that any
of the foregoing will be corrected. Roshani Multi Recharge and its third party
suppliers, licensors, and partners do not warrant or make any representations
regarding the use or the results of the use of the services, the site or any
reference sites in terms of correctness, accuracy, reliability, or otherwise. you
understand and agree that you use, access, download, or otherwise obtain
information, materials, or data through the services, the site or any reference
sites at your own discretion and risk and that you will be solely responsible
for any damage to your property (including your computer system and device) or
loss of data that results from the download or use of such material or data.
We do not authorize anyone to make any
warranty on our behalf and you should not rely on any such statement. This
paragraph shall survive termination of this agreement. In no event will Roshani
Multi Recharge be liable for any incidental, consequential, or indirect damages
(including, but not limited to, damages for loss of profits, business
interruption, loss of programs or information, and the like) arising out of the
use of or inability to use the site.